Shipping policy

Where we deliver

We deliver to most countries worldwide. Every country we deliver to is listed at checkout.

Delivery fees

Delivery is charged per item within each category, and categories combine at checkout. One jewelry fee covers up to three pieces. The full table of fees is on our Delivery page, and the exact amount for your country is always shown at checkout before you pay.

Processing and dispatch

Orders are prepared and dispatched by our fulfilment partner, usually within 3 to 7 working days. You receive a tracking link by email as soon as your order leaves us.

Delivery times

Most orders arrive within 10 to 25 working days after dispatch, depending on the destination and the carrier. Times are estimates and can be longer during holiday periods.

Customs and duties

Some countries charge import duties or taxes on arrival. These are set by your country's customs authority and are not included in our delivery fee.

Address

Please check your delivery address carefully at checkout. If you notice a mistake, contact us straight away; we can change the address only before the order is dispatched.

Questions

For any question about your delivery, write to us through our contact page.